Jesus Casas

Automated and streamlined IT operations, improving efficiency and ensuring high security compliance.

• Automated file management by developing a Python script, reducing manual work time by 70% and freeing significant storage space.
• Built a website using HTML, CSS, and JavaScript to streamline file path conversion, boosting workflow efficiency by 25%.
• Led an onsite Disney security audit, securing all company devices and ensuring compliance with stringent security standards.
• Led a Trusted Partner Network (TPN) security audit, achieving full compliance and reinforcing security across company devices.

Provided IT support and developed automation solutions to optimize company-wide operations.

• Automated company-wide email communications by developing an Office 365 script, saving 35% of work time.
• Provided IT support to 125+ in-house and remote employees, ensuring minimal downtime.
• Utilized expertise in network protocols (TCP/IP, DNS, DHCP, SSH, network switches, firewalls, encryption) to troubleshoot connectivity issues, maintaining a 99% network uptime.
• Configured Cisco switches to secure all devices, boosting physical security by 95% and preventing unauthorized access.

Developed an inventory tracking web app to improve asset management efficiency and accuracy.

• Accelerated asset management by 50% and improved tracking accuracy by 30% by implementing automated categorization and an intuitive search feature.
• Designed and integrated a PostgreSQL database, ensuring 100% data integrity through optimized indexing and schema design.
• Integrated Amazon S3 for image storage, reducing image load times by 40% by offloading image handling from the main database.

Developed and enhanced mobile application features to improve user experience and profile management.

• Developed and integrated a profile settings page, allowing users to manage their personal settings.
• Built a settings screen enabling users to edit their personal information.
• Improved logout functionality, ensuring consistency with the front page design and correct session termination.

Built a Chrome extension integrating AI chatbot capabilities to assist users with queries and automated tasks.

• Developed a conversational AI chatbot Chrome extension using ChatGPT API and Node.js, capable of responding to user queries and performing advanced tasks.
• Implemented screenshot capability for faster insights, improving user experience and functionality.
• Integrated a fine-tuned GPT-4o model, enhancing extension functionality and achieving a 90% user satisfaction rate in beta testing.